Technical support Executive JKB Infotech - Gurgaon, Haryana
- Published date: April 16, 2018
-
- Haryana, India
[ Ads Views - 79 ]
Job Description - Technical support Executive JKB Infotech - Gurgaon, Haryana
- Application is a desktop and web application and associated support issues.
- Tasks are handled via incoming calls, chats, E-mails and Facebook support.
- Periodic checks and follow ups on cases raised and taking them to closure.
- Ensuring accuracy of documentation of the issue mentioned in the customer contact and also accurate STR (Steps to reproduce) are mentioned in the ticket.
- Role also defines resolving hardware issues and basic website updating knowhow.
- 0-1 years of experience in Customer Support
- Ready to work completely in NIGHT SHIFTS (PST time zone).
- Prior experience with Service desk, application support, website support or ISP support.
- Male candidates preferred.
- Excellent customer service skills.
- Past experience should have worked in a call taking process.
Related Jobs listings
-
QA / Business Analyst / Tester Medocity - Gurgaon, Haryana
Jobs in Gurgaon (Haryana) April 1, 2018QA / Business Analyst / Tester Medocity - Gurgaon, Haryana It’s fun to work for a company where people are passionate and believe in what they’re doing. We at Medocity are working on making the world a healthier place. Medocity is looking for a talen...
-
Quality Engineer II S&P GLOBAL MARKET INTELLIGENCE
Jobs in Gurgaon (Haryana) April 1, 2018Quality Engineer II S&P GLOBAL MARKET INTELLIGENCE 567 reviews - Gurgaon, Haryana S&P Global Market Intelligence The Role: Quality Engineer II The Location: Gurgaon The Team: The team works in Agile environment and adhere to all basic princip...
-
Hiring Freshers For Non Voice Process In Gurgaon :Cal For Interview 2018
Jobs in Gurgaon (Haryana) March 21, 2018Hiring Freshers For Non Voice Process In Gurgaon :Cal For Interview JobDescription Send me Jobs like this Excellent Opportunity To Work In Non Voice Process For World's Biggest Search Engine Process Pls Call : Damini : 9628373762 and Lovita : 9821182...