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Leader, Project/Program Manager Ciena - Gurgaon, Haryana

  • Published date: April 16, 2018
    • Haryana, India
  • [ Ads Views - 15 ]

Job Description - Leader, Project/Program Manager Ciena - Gurgaon, Haryana

Leader, Project/Program Manager Ciena   - Gurgaon, Haryana


We believe in the power of people. We are a network strategy and technology company that is motivated by making a difference in people’s lives – their productivity, their creativity, their health and comfort. That’s why our engineers design and implement technologies that allow people to do great things.

The communications networking industry is undergoing transformative change and Ciena is leading the charge with a fresh wave of innovation uniting optical and packet technologies. As a trusted partner to over 1,000 customers in 60+ countries, Ciena builds networks that fundamentally changes the way our customers compete. Ciena Packet Switching and Access (PS&A) business plays an instrumental role in our strategy and is bringing products and solutions to market that win with the pillars of speed, service, delivery, agility, and assurance.

What we’re looking for:

We are a network strategy and technology company that is motivated by making a difference in people lives – their productivity, their creativity, their health and comfort. That’s why our engineers design and implement technologies that allow people to do great things. With customer proven capabilities, the Ciena PS&A team is enhancing and advancing Carrier Ethernet Solutions to take advantage of worldwide market opportunities as Service Providers virtualize their networks and unify their legacy networks. We’re looking for motivated and talented individuals with extensive experience with Program Management to join the PS&A team in Gurgaon, India. You will take on an experienced and influential role contributing to the project management office and will be responsible for being the conduit of communication and response between Ciena Engineering and our most strategic customers. The main functions of a Customer Program Manager are to lead the communication and collaboration between Ciena and our customers, as well as respond to and manage any critical customer situations that arise as a representative of Ciena brand and values. The Customer Program Manager will be managing multiple regional customers that supports Ciena Packet Software and Access product lines. This position will be the main interface between the customer and internal India and North America (Spokane, San Jose and Ottawa) teams.

Required Skills:

Robust knowledge of project and program management
Persuasive communicator
Ability to anticipate issues and work with their team to overcome barriers
A highly-developed ability to relate and communicate with people during various states of urgency and emotion
Awareness of Software and Hardware development processes
Detail oriented, well organized and methodical
Ability to create and manage complex presentations to support collaborative communication
Ability to identify impacts of decisions
Team player and effective communicator across all levels
Relationship building and maintenance skills
Adaptable to rapidly changing situations and moods
Proficient with various software applications including Microsoft Outlook, Microsoft Word, Microsoft Project, Powerpoint and Excel as well as Microsoft Teams
JIRA
Confluence
FTP, TFTP, SFTP
Knowledge of Carrier Ethernet technologies and topologies

Education and Experience:

Master’s or Bachelor’s in computer science or related discipline and PMI Certification is preferred
10-15 years of relevant work experience
Excellent written and verbal communication skills, effectively able to collaborate with multiple teams across geographically diverse area.
Experience applying influence, consultative and negotiation skills in a matrixed leadership
Proactive, solution-oriented, and able to work at a detailed level in a fast-paced environment
Strong problem-solving skills with ability to navigate through a complex organization
Proven knowledge and abilities in the principles of change management and process improvement.

Work and Physical Environment:

The working conditions will be exclusively indoor office environment at Ciena Gurgaon site only, without remote or telework/flex options at least for the first year and with periodic request to work overtime and weekends to support project deliverables
Working hours will be 8:00am to 5:00 pm (IST) Monday through Friday
Additional working hours may be required as necessary to support customer
Any travel should be supported yet limited
Ciena values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

Apply On Company Site : 

https://ciena.wd5.myworkdayjobs.com

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