Tech Mahindra Jobs Apple Jobs Infosys Jobs Tata technologies Jobs Sutherland Jobs Broadridge Jobs Escorts Jobs Interglobe Jobs Larsen and toubro Jobs Mitel Jobs Mphasis Jobs Netcracker Jobs Amity university Jobs Reliance Jobs srm technologies Jobs Idea Jobs Amazon Jobs Pro Jobs

Process Excellence

  • Published date: January 20, 2018
    • Bangalore, Karnataka, India
  • [ Ads Views - 6 ]

Job Description - Process Excellence

Lakshya Recruitment Solutions Private limited hiring for One of the topmost ITES organization


This is an opening with one of the topmost ITES organization.


Location : Gurgaon


Job Summary 


Provides methodology expertise in design, management and improvement of processes involved in service delivery as well as support functions.


Salary:INR 9,00,000 - 14,00,000 P.A.


Industry:BPO / Call Centre / ITES


Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations


Role Category:Quality


Role:Quality Assurance/Quality Control Manager


Employment Type: Permanent Job, Full Time


Keyskills


process excellence black belt process re - engineering Process Improvements Six Sigma business excellence quality


Desired Candidate Profile


Broad Responsibilities:


Strong quality focus and business excellence aptitude.


Preferable six-sigma Black Belt.


Should have done projects on Process Improvisation, Process Excellency with proven & demonstrated results.


Understanding of transaction as well as corporate quality.


Initiatives through automation, use of tools & technology intervention with proven track record.


Excellent hold on number crunching, data analytics, process mapping, SOP creation, control mechanisms.


Strong in people management, process-driven and result oriented.


Excellent oral and written communication skills.


Must have exposure of handling multinational clients and managing expectations of all stakeholders clients, management and employees


Responsible for six sigma projects, reducing process gaps, process re-engineering and process quality 


Process Improvements / Improvement Projects 


Improvement recommendations/Action Plans & Governance Framework 


Drive Improvements 


Client Visits/Client Engagement & Client VOC 


Gap Analysis / Audits 


Conduct Six Sigma/Lean Trainings 


Manage Multiple Accounts/Stakeholders


Supervises: Aligned project teams


Relationships: Ops Heads and other functional heads, Clients


 Qualification: Should be a Graduate. Must be a Certified Black Belt in Six Sigma. MBA/Post Graduation in Management will be an added advantage 


Contact : 7233000662, 9670370011, 7233000667, 9999982922


Email : apply@lakshyahr.co.in


Education-


UG: Any Graduate - Any Specialization


Company Profile:


Lakshya Recruitment Solutions Private limited


Lakshya Recruitment Solutions Private Limited is a recruitment firm that specializes in identifying, evaluating, and placing committed & talented professionals.

Related Jobs listings

  • Bid Manager with Global Solutions Center - DXC Technology

    Bid Manager with Global Solutions Center - DXC Technology

    Jobs in Bangalore Bangalore (Karnataka) January 20, 2018

    CSC India Pvt Ltd. The Offshore Account Bid Manager is the single point of contact to the Account and /or Industry to work under broad guidance and support client facing teams on -    Support to develop client relationships and sales strate...

  • UK Shifts MNC BPO CSR TSR Inbound Outbound Voice

    UK Shifts MNC BPO CSR TSR Inbound Outbound Voice

    Jobs in Bangalore Bangalore (Karnataka) January 20, 2018

    White Horse Manpower Consultancy Private Limited hiring for Bpo Inbound Customer Care Job(Call Center / Call Centre / BPO) Handling customers and providing solution UK Shifts Excellent work environment Great opportunities to grow only 2 Rounds of Int...

  • Senior Software Engineer

    Senior Software Engineer

    Jobs in Bangalore Bangalore (Karnataka) January 20, 2018

    Cogent Data Solutions LLC Role / Designation: Senior Software Engineer  Experience: 3 to 5 years  Desired candidate should have:  o Experience in product development  o Been involved in Design documentation like HLD, USE case etc....


Related Useful Jobs Search Links :

Government Jobs | Online Jobs | International Jobs | Gulf Jobs | Jobs in Mumbai | Jobs in Bangalore | Jobs in Delhi | Jobs in Hyderabad

Jobs in Gurgaon | Jobs in Pune | Jobs in Chennai | Jobs in Noida | Jobs in Kolkata | Jobs in Chandigarh | Jobs in Ahmedabad | Other Jobs

Total Posted Jobs - 730 | Today's Posted Jobs - 25 | Premium Jobs - -1